Privacy Policy

At OctoClaw, we take data privacy and security seriously and follow best practices to ensure that our customers' data is handled responsibly. We only collect and process data as necessary to deliver our core services, and we do not share any data with third parties outside of essential service providers like infrastructure providers.

Data Retention Policy

We ensure that all user data related to agent activity is deleted after 6 weeks, with the exception of essential user profiles that facilitate service continuity.

All data is processed solely for the intended purpose of delivering and improving our services, and we strive to uphold the principles of data minimization, purpose limitation, and security. To ensure clients' needs are fully met, we are open to discussing any specific privacy or security concerns and are happy to sign a mutual NDA if needed.

User Data Protection

No unnecessary data collection:

We do not collect or store any customer data beyond what is necessary for agent operation and execution.

Data processing:

Data is analyzed during agent execution. Raw data is never stored beyond what is needed for activity reports, following our data retention policy.

Data retention:

Agent runs generate logs and reports, which are used solely to help users understand their agent activity. All artifacts are automatically deleted after six weeks as part of our standard deletion policy.

Security:

Industry-standard security measures, such as encryption and secure access protocols, are implemented to ensure data confidentiality and protection.

No Training and Sharing with Third Parties

Our solution only uses input data for the purpose of running and maintaining agents. We do not use this data to train our solution, nor do we share input or output data with third-party companies outside of our standard service providers, such as AWS, Azure or GCP, which are necessary for infrastructure purposes.

Human Inspection

Human inspections of input or output data are not systematically conducted unless explicitly requested for support purposes. In such cases, only authorized support personnel have access, solely for the specific purpose of resolving issues.

Cookie Policy

This Cookie Policy is an integral part of OctoClaw's Privacy Policy. Cookies are vital for enhancing your online experience with us.

Understanding Cookies

A cookie is a tiny data file stored on your device by a website you visit. It often includes details about the site, a unique identifier to recognize your browser on subsequent visits, the cookie's purpose, and its duration. OctoClaw uses first-party cookies only.

Types of Cookies

Essential Cookies: These are vital for website functionality like account management and payment processes.

Performance Cookies: These cookies collect anonymous data about your website usage, helping us understand user behavior and enhance overall user experience.

Targeting/Advertising Cookies: OctoClaw does not utilize targeting/advertising cookies.

What Rights Do You Have Regarding Your Data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time if you have further questions about the issue of privacy and data protection.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@octoclaw.ai